A Absolutely! As long as we have sufficient stock, you’re welcome to order as many as you like! However, please note that since we only use naturally formed jade without any chemical treatment, each piece is truly one-of-a-kind. Even same SKU, the unique color and quality of the jade make every piece distinct. Rest assured, every gemstone in our jewelry undergoes rigorous selection to ensure exceptional quality, so you can shop with complete confidence.

A Our rings are primarily made from two materials: gold-plated silver and jade itself. Regardless of the material, we recommend selecting your standard size.
· ​For gold-plated silver rings:​​ We offer resizing services for an additional fee, though processing times may be longer.
· ​For jade rings:​​ Unfortunately, we cannot resize them, as altering the ring would compromise the integrity of the jade. Custom orders are available if you need a specific size.
Let us know if you need further assistance!

A Of course! Here’s a step-by-step measurement method:
1. ​Gather Materials:​​ Use a non-stretchable measuring tape or a piece of string.
2. ​Wrap and Mark:​​ Wrap the string around your finger or wrist at the desired position, then mark where it overlaps.
3. ​Measure Length:​​ Lay the string flat and measure the length with a ruler, or compare it to a measuring tape to determine the circumference.
Let us know if you need any further assistance! Pro Tip:​​ Keep in mind that finger size can vary with temperature. For rings, we recommend a slightly snug fit in summer and a bit of extra room in winter. A well-fitted ring should slide on comfortably and rotate gently without slipping off.

A Absolutely! We offer personalized jewelry design services. To get started, we’ll need the following details from you:
· ​Jewelry type​ (necklace, earrings, bracelet, etc.)
· ​Your budget range​
· ​Preferred gemstone color(s)​​
· ​Accent stone preferences​ (if applicable)
· ​Reference images​ for design inspiration
· ​Desired delivery timeline​
By providing this information, we can prepare a tailored and competitive quote for your one-of-a-kind piece. For further assistance, please contact our sales representatives.

A As a Chinese jewelry brand specializing in traditional gemstones, we currently focus on culturally significant nephrite jade (such as Hetian jade) and other heritage gemstones with profound historical roots. At this time, we do not offer jadeite products in our collections.

A Rest assured, every purchase comes with an official certificate issued by the ​National Gold and Silver Products Quality Inspection Center​ of China, guaranteeing the authenticity of your jade.
For our ​high-end custom jewelry, we provide an additional authoritative certificate from ​NGTC (National Gemstone Testing Center)​, China's premier gemological authority. This dual-certification system offers double assurance of quality and genuineness.

A Absolutely! Our premium gift packaging includes:
• Elegant jewelry box
• Luxury outer gift box
• Branded satin ribbon
• Designer carry bag
• Handwritten greeting card
• Official certification
• Discreet receipt
The recipient will be delighted by our exquisite presentation - perfect for birthdays, anniversaries or special occasions.

A Orders are typically processed and shipped on the next business day, excluding Chinese public holidays. However, actual shipping times may vary depending on factors such as order quantity, payment method, customization requirements, etc. For specific details, please contact our sales representatives. We are committed to handling every order with both efficiency and exceptional service.

A For sales within Mainland China, certain free shipping terms apply. However, for international orders, shipping costs and fee structures may vary. Please contact our sales representatives for detailed information.

A For both international and domestic shipments, you will receive a tracking number once your package leaves our warehouse. You can then track your order directly on the courier's website.

A Generally, customers are responsible for any applicable taxes, customs clearance fees, and import duties when shipping to your country. We do not charge sales tax at the time of purchase. However, when importing jewelry to your country, sales taxes and import duties will likely apply.
In most countries, these charges will be collected by the local courier or customs authorities, who will notify you via email or at the point of delivery. Other arrangements may apply in certain countries.

A If your order shows as "delivered" but you haven't received it, please contact the courier using the tracking number we provided.
Should the package remain missing, please note we cannot send replacements as all our items are one-of-a-kind. However, we will file an insurance claim on your behalf.
Important: International insurance claims are time-sensitive and must be filed within 90 days of the original shipment date. The claims process typically takes about 90 days. Once settled, we will issue your refund.

A Currently, our products are available in Mainland China through Xiaohongshu (RED NOTE) and Tmall channels (visit our Xiaohongshu official page for more details)
For international customers, purchases are exclusively available on our official website.

A While natural gemstones can generally be safely cleaned with plain water, prolonged exposure to chemicals in pools and hot springs may alter their color. We recommend ​avoiding wearing jewelry​ while showering or bathing in hot springs—especially pieces containing sterling silver. Additionally, to prevent discoloration, minimize contact with lotions, perfumes, and other chemicals.

A For repair service details, please refer to the attached document: Yishi Yimu 《Standard After-Sales Service Details》. 

A We specialize in showcasing jewelry exclusively designed by our in-house team. We do not provide consignment services or process externally sourced jewelry.

A As a brand, we do not provide authentication services. For official professional appraisal and certification, we recommend consulting an independent gemological laboratory for evaluation.

A For purchases within Mainland China, our after-sales policy includes specific terms for product returns and exchanges.
However, due to varying customs regulations and international shipping timelines, we currently do not offer return or exchange services for overseas orders. If you have further questions, please contact our sales representatives during your pre-purchase consultation—we're happy to provide additional details.

A For all other questions, we would be happy to send an email to dafenglinbo@hotmail.com via our official WhatsApp (bo lin880706)
For any other inquiries, please feel free to contact our sales representatives.  You may reach us through various instant messaging platforms, applications, or via email.  We look forward to every opportunity to collaborate with you.